Acceptable Use Policy

As a responsible hosting provider, Hostcode enforces the following restrictions on the use of our UK location Dedicated Servers/VPS to ensure a secure and reliable environment for all our customers:

1. Prohibited Material: Transmission, distribution, or storage of any material that violates applicable laws or regulations is strictly prohibited. This includes, but is not limited to, copyrighted, trademarked, or trade secret materials used without proper authorization, as well as obscene, defamatory, or threatening content that violates export control laws.

2. Content That May Disrepute Hostcode: Hosting material that may cause Hostcode to come into disrepute or could be considered immoral, even if it is of a legal nature, is not allowed.

3. Internet Access, VPN, or Tunneling: Provision of internet access, VPN services, or tunnelling of traffic from unidentified users or in a manner that prevents disclosure of user details to Hostcode is prohibited.

4. Unsolicited Bulk Email (UBE): Sending UBE, commonly known as spam, through Hostcode’s servers or utilizing Hostcode’s resources to send UBE from another service provider is strictly forbidden. Outbound port 25 is blocked to prevent UBE complaints.

5. Mail Relaying and Forwarding: Mail relaying, using mailbox forwarders, or forwarding mail using mailing lists hosted on Hostcode’s servers is prohibited.

6. Mailing Lists: Running unconfirmed mailing lists or purchasing lists of email addresses from third parties for mailing to Ucartz-hosted domains is not allowed. Mailing lists must be Closed-loop (“Confirmed Opt-in”) with verifiable permission from the email address owner.

7. Bulk Email with Non-Reply Addresses: Sending bulk email, including Confirmed Mailing Lists, from email addresses that cannot be replied to or have auto-responders is prohibited.

8. Software and Services Violating AUP: Advertising, transmitting, or making available any software, program, product, or service that violates this AUP or the AUP of any other ISP is strictly forbidden.

9. Services Causing Harm: Operating or advertising any service known or likely to cause Unsolicited Bulk Email, denial-of-service attacks, or other malicious activities is not allowed.

10. Spamhaus ROKSO Database: Operating an account on behalf of, or in connection with, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database is prohibited.

11. Defacement and Harassment: Defacing websites or submitting spam to blogs, forums, or message boards is strictly forbidden.

12. Unauthorized Access and Cracking: Unauthorized attempts to gain access to any account or computer resource not belonging to the user (e.g., “cracking”) are not allowed.

13. Avoiding Payment: Attempting to obtain service with the intent to avoid payment is prohibited.

14. Unauthorized Access and Alteration: Unauthorized access, alteration, destruction, or any attempt thereof, of any information belonging to Hostcode’s customers or end-users is strictly forbidden.

15. Denial-of-Service and Harassment: Knowingly engaging in activities designed to harass or cause a denial-of-service to other users, whether on Hostcode’s network or another provider’s network, is prohibited.

16. Interference with Ucartz Network: Using Hostcode’s services to interfere with the use of the Hostcode network by other customers or authorized users is not allowed.

Failure to comply with these restrictions may lead to account suspension or termination. We appreciate your cooperation in maintaining a secure and reliable hosting environment.

At Hostcode, we aim to provide our Subscribers with ample resources to power their websites successfully. Here are the definitions and policies regarding our “unlimited” services:

1. What “Unlimited” means: Hostcode does not set arbitrary limits on the amount of storage and bandwidth resources a single Subscriber can use. We make every commercially reasonable effort to ensure our Subscribers have the resources needed to support their websites. As long as the usage complies with our Terms of Service, we do not impose caps or additional charges for resource usage. This allows us to offer simple and consistent pricing as websites grow.

2. What “Unlimited” DOES NOT mean: While we do not set specific resource limits, our service is designed to cater to typical small and home business websites. It is not intended to support the sustained demand of large enterprises, internationally based businesses, or non-typical applications better suited to a dedicated server. To ensure a quality experience for all Subscribers, we have automated safeguards in place to prevent any one site from adversely impacting the system due to rapid growth.

3. Unlimited Hosting Space and MySQL Files: We do not set arbitrary limits on the disk space a Subscriber can use for their website. However, our hosting service is not intended for online storage, backups, or archiving of electronic files. Any such prohibited use may result in the termination of the Subscriber’s account. Accounts with a large number of files or excessive MySQL/PostgreSQL tables can negatively affect server performance. We may request a reduction in such usage to ensure proper performance or terminate the account, with or without notice.

4. Unlimited File Transfer: There are no arbitrary limits on the amount of visitor traffic a web site can receive or the amount of content a Subscriber can upload in a given month, as long as it complies with our Terms of Service. However, in certain cases, we may limit processor time, bandwidth, processes, or memory to prevent negative impacts on other Subscribers.

5. Unlimited Domain Hosting: Hostcode does not impose arbitrary limits on the number of domain names a Subscriber can associate with their web hosting account.

For hosting plans that offer unlimited traffic and/or storage, the primary purpose is to serve web documents, not act as an offsite storage area for electronic files. All web pages (html) must be ‘linked’ with files (.GIF, .JPEG, etc.) stored on our server. Websites found to contain a large number of unlinked files or primarily consist of picture galleries or file downloads may be subject to warning, suspension, or cancellation at our discretion.

To maintain the integrity of our service and ensure fair resource allocation, the following limitations apply to such hosting plans:

• Sites with banners, graphics, or CGI scripts running from their domain used on other domains.
• Sites with picture galleries (where 50% of the transferred files are graphics).
• Sites offering download files or archives (where more than 50% of the monthly traffic is from file downloads).